Comments from our customers . . .
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Diane, from NE - "I just knew you guys could help me. I have to tell you, my school bought a new software accounting program and in it there was a lunch module, but I told them I would not use it, because I can get help when I need help. Do you know, I had to call that other company for assistance in the student accounting and it took one week for them to get back to me. Can you imagine if that was my lunch program?"
Sandy, from MN- "We are very pleased with the new Web E-mail module we purchased from Wordware. I have gotten many calls and emails from families who appreciate the convenience of checking their family account and getting a weekly message from the school. It has cut down on the number of telephone inquiries at our office. Thank you for such a great program."
Tammy, from IA - "This is our second year with your Lunch Cashier System. It has been one of the best improvements we made to the lunch program. The parents love having one account for all the children in the school system, and the students like being able to have their own number, and a sense of responsibility and security that no one else can use their 'lunch ticket'. Since putting in the system, the accountability has greatly increased, and with it, of course, our profits have increased! My trainer was Jean, and she helped to quell any apprehensions I had about putting in the system. By the end of the training day I felt comfortable using the system and was convinced we had done the right thing by installing the system. This is our second year, and I still feel the same way. All of the people in Tech Support have been very helpful when problems have arisen."
Annette, from MN - Annette recently went through the training on the Windows version of the LCS and she kept repeating a thought, to tell the Wordware programmers that they did and 'awesome job' with the program. She is very impressed with the look of the Daily Summary, and is very pleased with the new options for the Mailing Labels!
Darlene, from MN - Darlene offered her feedback regarding the Windows version of the Lunch Cashier System. "I feel it is faster and easier to use. The reports have more information included on them and are easier to read. The page layout is better organized and easier to get information from. Tech Support is always ready and quick to respond."
Germantown, WI - They installed the Photo ID Cafeteria Program at both the High School and Middle Schools. The cashiers think it's great! They no longer have to ask the students their name; they can identify them by their picture. They have also received several positive comments from the parents. They feel their account is safer with their children's picture on the screen. It is also very easy to identify a student using the wrong Lunch ID number.
Pixie, from MN - "I love your program. It's so great. I love your technical support - they are always so helpful."
Kathy, WI State Department - "It is always a pleasure to walk into a school that is using Wordware's Lunch Cashier System because we know everything will probably be just fine. And we really appreciate the prompt answers we always get to questions we may have."
Kevin, from MI - "I just wanted you to know how much I love the Lunch Cashier System. It has been a huge benefit to our food service program. When I took th
is job, the program was in our middle/high school. I integrated our two grade schools this past fall and finally have been able to get a handle on everything at the grade schools. The central kitchen is there and we bulk the food out. What a difference it has made in our revenue. We can allow the children to pick and choose meals, before they had to buy weekly tickets. Parents have adapted well and love the choice. Thank you for such a well written program."
Judy, from OK - "What a fantastic program. It makes our lunch lines move faster and has helped increase our sales dramatically."
Wray, from OK - "The high school students were please with the speed of going through the line today using the finger scanner."
Sue, from WI - "Our district absolutely loves the program. The district is implementing one building at a time. Everyone is very enthusiastic since lunch participation has increased in the middle school since they began using the Lunch Cashier System."
Jean, from MN - "Hi! I just wanted to tell you what a fabulous crew of technical support staff you have on board. They are so helpful/friendly and patient. It is nice to be able to call up without feeling real stupid about your questions, especially when you are a computer illiterate like me! Thanks for your help, much appreciated!"
Carol, from NE - "I would like to tell you how much I have appreciated working with your technical support people. They have answered every question I have had or have researched to find out the answer."
- "I want to thank you and your support/technical staff for the extra steps taken to ensure that we are up-to-date with the latest information. Your technical staff are awesome! They are always cheerful, patient, and very helpful. My thanks to you all. Keep up the good work!"
Tina, from MI - "I just want to thank your company for an excellent way for our school to become computerized, in our hot lunch program. Prior to purchasing your software, we were giving change each day, punching tickets, and receipting money (which included vast amounts of change). Now, each family in our school has an account, and I've noticed that students are paying mostly by check, and the average amount put into their accounts has been $20. Guess what? No more vast amounts of change to count everyday. Your technical support staff, has talked me through many questions, and has shown me several reports, to which I now have access. Example: A parent of a diabetic child called and wanted to see what her child was purchasing each day (a la carte items). I was able to print out a list of each item purchased, and for what day it was purchased. The mother could not believe how many sweets her child was purchasing every day. The child was putting her own money into her account. Thanks again!"
Mary, from SD - "I just wanted to thank your company for the Lunch Cashier System. It is just wonderful! I have cut down on the time I spend entering receipts and counting cash at the end of the day. The one feature that my Superintendent likes is the Free and Reduced lunch application. He used to be the determining official and now because it is included here, I get to include this in my duties. It is so fast and it prints the parent notice which is time saving. The whole system is so simple to learn and run. I just love the way the kids can 'buy' extra milks on their account. The students just love it too. They get the biggest kick out of using the keypad and entering their own numbers. I must say a thing or two about my trainer. She was really wonderful and helpful. She walked me through everything and even left notes for me to follow. Thank you again for the amazing system."
Glenda, from IA - "Thanks for your help with the receipts. Everything went fine for our first breakfast and for our first run of receipts today even though three out of four of our lunchroom cashiers were new this year."
Glenda, from NE - "Thank you so much for your help yesterday. Chuck and I both remarked how wonderful of a support team that you have!"
Judy, from KS - "This is our first two weeks. Your support system (especially Lois) is fantastic! She is great to work with. We appreciate her very much. So far we like this new system."
Mike, from KS - "Your updates are by far, the easiest and quickest to use. Once I read through the documentation, the updates went on flawlessly. Keep up the good work!"
Jan, from SD - "This is our second year with Wordware. We have a few parents who have questioned their billing. I print the detailed statement, which I can produce very easily. I would not like going back to billing parents at the end of the month. It is so nice to get the month-end reports printed in a matter of minutes with so much information. I can't say enough about your support help. In the beginning I needed a lot of help and they never made me feel my call was not necessary. Your support help will sell your Lunch Cashier System!! Thanks for all the help and updating."
Leah, from OK - "They don't worry about bringing money or keeping track of it. We like it because we can pull up a form that lists what each student is eating every day. We can give a parent a print out day-by-day if there is a question."
Jackie an Office Bookkeeper - "There are fewer deposits, more checks, and it is much more efficient. Our monthly Department of Public Education reports can now be put on the same page for seven schools. What was once an accounting nightmare, has become efficiency plus.
Deanna, from NE - "The Wordware Program has significantly reduced the time spent on our lunch program, and is beneficial to both me working directly with the program and our bookkeeper. Thank you."
Carla, from WI - "I work with several software programs at our school, and yours is, by far, the most dependable and user friendly."
Annette, from MN - "Thank you for the wonderful workshop. It was very informative, fun to meet everyone, well organized and the food was delicious. Your tech support is excellent and very much appreciated. It's always nice to have a friendly, calm voice on the other end of the line. Once again...thanks!"
Food Service Director, from WI - "It is a wonderful time saver and we can tell parents what their kids ate. We have had good participation and we feel it is a safer environment when they stay on campus. It also keeps track of meals that are considered 'claimable by the government'. If the students in the a la carte line buy three of the five required areas we can claim it and get credit. We were never able to keep track before. I did a lot of looking for 2 years. We chose the Lunch Cashier System because it had more capabilities. I have no regret at all. It has saved my staff and me time. The feedback from parents is wonderful and the secretaries are thrilled."
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